Your comments about the service you have received

Many of our customers want to commend our staff for the service they have received. Our [Excellence Award scheme] allows you to nominate a member of staff if you feel you have had service that has impressed you.

We aim to provide high quality services, and would be delighted to hear from you if you feel that we have achieved this.

We do accept that occasionally things can go wrong. If you think we have let you down, please tell us so that we can put things right. This will also help us to ensure that people have fewer problems in future.

Please also tell us if you have any general suggestions on how we can improve services; we are interested in your views. [Follow this link to find out more about making comments, compliments or complaints.]