Council Tax and Benefits Enquires

Council Tax Benefit and Housing Benefit Enquiries

All tenants can contact the benefit office by telephone.

Telephone opening times - Mon to Thurs 8.30am to 5.00pm and Fri 8.30am to 4.30pm.

Tel - 023 8083 2031
Minicom - 023 8083 2492

Appointments can be made as required.

Email -benefit.services@southampton.gov.uk

You can also visit staff at the Gateway Southampton One Stop Shop which is based at the front of the Civic Centre in Southampton.

Opening times - Monday, Tuesday, Friday 8.30am to 5.30pm; Wednesday 9.30am to 5.30pm; Thursday 8.30am to 7pm

If you are a Council Tenant you can also take in your original documents to the offices listed below who will be able to photocopy and return them immediately.

Local Housing Office

Opening Hours

Maybush

43 - 45 Irving Road
Tel - 023 8078 8815

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Weston

72 Weston Lane
Tel - 023 8042 0670

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Swaythling

Parkville Road
Tel - 023 8058 5564

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Thornhill

Tatwin Crescent
Tel - 023 8042 0520

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Millbrook

81 Cumbrian Way
Tel - 023 8078 8816

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Lordshill

Lordshill Centre East
Tel - 023 8073 0484

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Townhill Park

121 - 123 Meggeson Avenue
Tel - 023 8091 5265

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Harefield

18 Exford Avenue
Tel - 023 8046 6320

Mon, Tues, Thurs & Fri 8.30am to 12.30pm.
Wed 10.00am to 12.30pm

Central

100F St Mary's Street
Tel - 023 8083 2211

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

Shirley

Redcar Street
Tel - 023 8078 9344

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

PeartreeandSholing

Portsmouth Road
Woolston
Tel - 023 8044 2604

Mon, Tues & Thurs 8.30am to 4.30pm
Wed 10.00am to 4.30pm
Fri 8.30am to 4.00pm

If English is not your first language we can get an interpreter for you.


Last updated: 19 October 2007

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798