How we can help you make a complaint

If you want to complain in person, but have a disability that prevents you from doing so, we can visit you or decide together what the best way to proceed is.

If you want to ask a friend, a relative, local councillor or MP to make a complaint for you, we will be happy for them to contact us.

If you want to make a complaint in person, you may bring a friend or relative with you. We'll be happy to meet with them too.

The Corporate Complaints Officer can provide a translation, audio tape, large print or Braille version of the Your Views Count feedback form. If you need an interpreter or signer, we can make the arrangements.

Other useful links

The links on this page will put you in contact with organisations who can assist you in making your complaint.


Last updated: 3 July 2008

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798