Making a Complaint about children's health and community care services or your child's education

You should submit your complaint to:
Customer Care and Complaints:
Children's Services and Learning
8th Floor, Marlands House, Off Civic Centre Road Southampton
Postcode: SO14 7PQ
Telephone: 023 8083 3154
Email: childrens.services.complaints@southampton.gov.uk

The customer care and complaints team who deal with complaints about children's health and community care or your child's education will be able to advise you of how their Complaints Policy and processes are applied. They can advise you how to proceed, including how to make a complaint about a school.