Adult protection
(Also known as: Protecting of vulnerable adults, Adult abuse is wrong)
People who are vulnerable and are unable to protect themselves against significant harm or exploitation due to physical disability, mental ill-health, a learning disability, age or frailty are most at risk from adult abuse.
Who can use this service:
You can contact social services if you suspect that a vulnerable adult is being abused or you are being abused yourself: 1. your report of abuse will be taken seriously 2. your report will be looked into fully and fairly 3. you can get help and support This service is available for people for living in Hampshire
Contact Details:
Address: Health & Community Care Contact Centre
Directorate of Communities, Health & Care
Southampton City Council
Ground Floor
14 Cumberland Place
Southampton
Postcode: SO15 2BG
Telephone: 023 8083 4567
Minicom: 023 8083 3808
Email: hsc.contact.centre@southampton.gov.uk
Fax: 023 8083 3807
Details of service:
People who are vulnerable and are unable to protect themselves against significant harm or exploitation due to physical disability, mental ill-health, a learning disability, age or frailty are most at risk from adult abuse.
People who need care and support need to trust and depend upon everyone they rely on for help. Abuse is anything that harms another person and might include:
physical abuse such as hitting, pushing, locking someone in a room
verbal abuse such as shouting and /or swearing
emotional abuse such as shouting and/or swearing
emotional abuse such as bullying, taunting or humiliating someone
sexual abuse such as inappropriate touching, forcing someone to take part in any sexual act against their will
financial abuse such as misusing, withholding or taking someone's money
neglect such as not providing necessary food, care or medicine
discrimination such as ill treatment due to the person's age, gender, disability, religious beliefs or race which may include harassment.
If you suspect that someone is being abused or someone is abusing you, don't assume that someone else is doing something about the situation.
if anyone is injured get a doctor or call for an ambulance
make a note of your concerns and what happened and any action you take and tell your local Social Services office
if you think a criminal offence has been committed, contact the Police straight away.
How to get more information:
Further information available
1. by phone
2. by fax
3. by post
4. in person
Complaints should be forwarded to 'Customer Care & Complaints Service' on 023 8083 3154.
All problems should be forwarded to the 'Health & Community Care Contact Centre' 023 8083 4567
Related Information:
Further Information on this service:
Related FAQ's:
Last updated: 5 October 2007
