What if I disagree with the decision?

When we have worked out how much benefit you are entitled to, we will write to you with details.


If you think any of the information we have used is wrong, or if you disagree with our decision, you can
• Ask for a further written explanation
• Ask us to look at the decision again
• Make an appeal


You must do this within one month of the date on your letter.


Last updated: 5 November 2008

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798